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Offer Architecture

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Offer architecture defines what is exchanged, at what commitment level, and how risk is reduced.

  • Laddered commitments (free → trial → core → expansion).
  • Risk reversal (guarantees, pilots, proof-of-value).
  • Pricing aligned to value metric.
  • Each tier has ICP, expected outcome, and success metric.
  • Friction mapped: time, budget, approval.
  • Clear entry and upgrade paths.
  • Too many tiers with unclear differentiation.
  • Guarantees without operational feasibility.
  • Misaligned value metric causing gaming.

Use when conversion stalls due to unclear next steps or risk. Not a replacement for product fit.