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Dashboards

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  • Defined NSM, input metrics, and owner(s).
  • Trustworthy data sources and event taxonomy.
  1. Identify decisions the dashboard should drive and the audience.
  2. Layout: top-line NSM, input metrics, drilldowns, and diagnostics.
  3. Add quality signals: data freshness, last updated, and coverage notes.
  4. Use consistent dimensions (time, market, segment) and naming.
  5. Document metric definitions inline.
  • Users can answer target questions in <5 minutes.
  • Freshness and coverage indicators are green.
  • Conflicting numbers: reconcile sources and ownership.
  • Slow loads: pre-aggregate or optimize queries.
  • 1–3 days. Improves alignment and speeds up reviews.